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UC and the Mobile Future: No Optimal Management Solutions Yet

Even more than 3G, 4G will present companies with many important device management challenges. These can impact the deployment of mobile UC, so companies should undertand the issues and begin identifying interim solutions, because no optimal solutions are available yet.

VoIP Not Required for UC

First, let me say that it’s great to be writing about Unified Communications again! It’s such a dynamic industry, where there’s so …

The UC Contact Center Conundrum

It all starts in the contact center. That’s my contention anyway. When you look for the obvious launch point for unified communications …