Mobile UC Turns Spotlight On “Customers”
If you hadn’t noticed, telephony vendors are trying to move quickly into the UC arena, where voice communications are being subsumed by …
Thanksgiving Week Evokes Thoughts of Hospitality in Unified Communications
It’s been awhile since I’ve blogged about the hospitality industry, although I always pay attention to the telephony infrastructure (Ok, the phones …
Clouds and Sun in Miami – Cisco Collaboration Summit 2011
In my ‘Happy Birthday, Cisco TelePresence’ blog last month, I wrote about the latest and greatest Telepresence offerings Cisco introduced near the …
Nuance Expands International Presence with Loquendo
On the same day as the big news that Google had announced the intent to acquire Motorola Mobility, another acquisition in the …
What’s in a Name – the Continued Blending of Alcatel-Lucent/Genesys
A lovelier setting for the 9th annual Genesys conference couldn’t be had as the Ritz at Half Moon Bay. But first, it …
Net Neutrality: The FCC Muddies the Waters
Yesterday’s Net Neutrality decision by the FCC creates such uncertainty that in the near term it possibly could retard the level of investment that facilities-based Internet service and Broadband Acces providers make in facilities-based WANs. This isn’t good for anyone–both facilities and over the top providers, UC vendors, and businesses that use/want to use UC and collaborative applications on a multi-site basis.