Back-to-the-Future – Real-time Collaboration Through Applications
Being a “pioneer” isn’t always fun, especially if you have to wait forty years for the world to catch up with you. …
Mobile UC – Smartphones, Tablets, or Both?
Personalized UC – Mobility vs. Portability While telephony struggles to find its new role in UC-based business communications, the real driver for …
UC Cutting Corners in the Contact Center
UC Short-circuiting Call Centers? Although my wife doesn’t want to use a computer herself, she is very aware of using it to …
IIT Real Time Communications Conference – The UC Track
I had the opportunity to present and participate in the Illinois Institute of Technology (IIT) Real Time Communications Conference last week, and …
Down Economy Hasn’t Slowed Acquisitions – But Strategic is the Word
Yesterday in a “Seeking Alpha” email there was a quote from IBM which read,”IBM plans to make mid-sized acquisitions to boost its …
Its Only Taken Apple Over Three Years To Bring Speech To Its iPhone
Here’s what I wrote about the first release of Apple’s iPhone back in January of 2007. The recent announcement of iPhone 4S …
UC Analytics Help Change Call Centers Into Multi-modal Contact Centers
If you have been keeping tabs on new technology announcements in the realm of UC business communications, you will see more products …