A Peek at an Answer as to What to do about the Dangers of Incorporating Social Media into UC and the Contact Center
My last blog touched upon legal issues in UC and speech technologies by addressing patent trolls and what can be done about …
AT&T Plans Its UC Future
At this week’s event for industry analysts, AT&T emphasized that after a prolonged absence, innovation is back (and I’d add, hopefully here …
Patent Trolls Lurking Around Speech Technologies – Will UC be Next?
At the recent Mobile Voice Conference in San Francisco at the end of April there were some delightful departures from the focus …