Ever since the “UC” concept started to gain traction in business communications, I had been bugging Fred Knight to let go of the emphasis on voice telephony reflected in the name of their very successful “VoiceCon” conference. I also was suggesting that enterprise text messaging technology providers like Microsoft and IBM bring their customers to this show to start delivering a common technology message of convergence, flexibility, and UC interoperability to the market place.
Well, today, on the 20th anniversary of VoiceCon, they announced a name change at the show to “Enterprise Connect.” To learn more, go to www.voicecon.com/is-enterpriseconnect.
This simple name change will help open business communication doors wider to include more than a flexible choice of person-to-person voice/video or messaging connections, but to also include “application process-to-person” and “person-to-application process” contacts that exploit the efficiencies of automated (self-service) business processes across all forms of communication interfaces.
Maybe we will see the next name change take us from the real-time traffic-centric label of VoiceCon’s popular blog site, “No Jitter,” to something more pertinent to the UC vision of flexible, interoperable, multimodal user interfaces.
Congratulations on the name change!