The Importance of Presence Integration and UC Interoperability
Presence, smresence, what’s the big deal with Presence? Presence is all about connections. If you were to ask a user what presence …
Cisco Introduces Unified Intelligence Suite for the Contact Center
On August 18, 2008, Cisco Systems introduced the Cisco Unified Intelligence Suite, a state-of-the-art business intelligence solution for the contact center. Built …
Microsoft Makes the Gartner Magic Quadrant for Corporate Telephony 2008
Wow! Microsoft is in the Corporate Telephony Magic Quadrant.