The Future of Unified Communications may belong to Alec Gores
I have been following Siemens and their unified communications strategy even before we called it UC. Their strategy has evolved but their …
Will the Siemens/Gores JV Force Siemens Back into the Contact Center?
Over the past four years Siemens has made it pretty clear to industry that they are not interested in the contact center …
A “Modest Proposal” Addendum for Gores/Siemens
Marty, let me add further to your “modest proposal”. My suggestion is that Gores and SEN strive to become the systems integrator …
A Modest UC-Centric Proposal for Siemens Enterprise Networks
The new Siemens Enteprise Networks has an interesting choice to make. Here’s our modest proposal for that decision.
Bridging The Gap Between UC-U and UC-B – UC-G?
The recent UC Summit that was organized by UC Strategies was highlighted by defining productivity benefits at two different levels. One was …
Time to Step Up and Put Our Veterans2Work
The number of disabled veterans in the U.S. has increased 25 percent over the last seven years. Today there are 2.9 million …
Survey Validates Value of UC in the Contact Center
Aspect Software recently commissioned a study to look at opportunities to improve customer service through unified communications (UC). Aspect retained Leo J. …