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June 2008

Hot Off the Presses – Findings from New UC Market Study

At long last the Unified Communications market study I’ve been working on for months is now complete. This study, Unified Communications Market 2007-2012, has been a massive undertaking, and covers not just premise-based market forecasts, but also discusses the drivers, challenges, technology, trends, UC adoption scenarios, etc., and provides vendor profiles on all of the leading UC players.

Clarifying UC Terms

During a VoiceCon webinar Nancy Jamison and I presented along with Jim Krauetler of Genesys, I was asked to clarify a couple …