Nancy Jamison and I just finished up a new study on UC productivity benefits, and will be presenting some of the key findings during a VoiceCon webinar on Wednesday, June 4, 2p.m. EDT/11 a.m. PDT, sponsored by Genesys Telecommunications Labs. You’ll get to hear first hand about our findings – some of which were expected and obvious, some not so obvious (see my VoiceCon eWeekly newsletter about the “hidden” benefits of UC).
For the study, we interviewed real UC end users who use UC in their day-to-day jobs, examining how they use UC in their daily workflow, and how UC has made an impact. We spoke with executives/managers, operations (including IT and engineering), human resources, and marketing users to gain insights into if and how UC has made them more productive and effective at their jobs. They unanimously agreed that UC has made a critical impact on their productivity – in fact, 100% of those surveyed said UC has positively impacted the way they do business.
During the webinar, we’ll discuss the study’s key findings, and break down the results based on the ways in which UC helps workers, and then by job category. Jim Kraeutler of Genesys will also discuss how he uses UC to help him do his job more effectively.
The full study will be available on Friday, May 30 – check the UCStrategies.com home page under “In the Spotlight.”
To register for the webinar, go to https://event.on24.com/eventRegistration/EventLobbyServlet?target=registration.jsp&eventid=110311&sessionid=1&key=ACC1F5D9D5C310F94CE52CEEE627FF12&sourcepage=register