Why Business “Collaboration” Needs Federated UC

In a recent post, I pointed out that the official definition of “communication” means interacting and exchanging information between LIVE people. However, I believe that the term “collaboration” deserves that definition instead of “communications.” Why? Because people are now interacting with online automated business processes, both from mobile devices and …

Pick Your Virtual Doctor!

                   By Art Rosenberg, The Unified-View/ UC Strategies Expert I have long expected that health care would become an important driver for …

Managing Multimodal Messaging

There is so much change going on in business communications, it is hard to keep track of what’s real and what’s coming! …